Some of the most pervasive and persistent team challenges stem directly from a lack of clarity around roles, responsibilities, and authority levels. Consequences range from inefficiencies (such as duplicated work or delayed execution) to destructive interpersonal conflicts. This team tool provides a user-friendly introduction to the well-known RACI methodology, with several upgrades that bring new insights for even the most experienced RACI users.
One of our key upgrades is the expansion of RACI to include decision-making responsibilities through what we call RACI-D charting. This tool teaches how to use RACI-D charts to clearly define who is accountable, responsible, consulted, and informed for any activity or decision; how to refine decision responsibilities using decision modes; and how to avoid common errors (such as under- and over-involvement), using two quick RACI-D checklists.
The approximate completion time is 111 minutes.
The course also includes an Action Guide, a printable .pdf document featuring key highlights and takeaways from this tool—an easy-to-use reference to keep at your fingertips.
We look forward to you engaging with us and applying this powerful tool to your work with teams.