Every aspect of collaborative teamwork relies on good communication. Effective communication is essential when times get tough—when breakdowns occur, tensions rise, and tempers flare. For these conversations, teams with effective tools and methods at their disposal fare much better than those that “wing it.”
This Corentus team development tool presents three time-tested techniques for managing difficult discussions in a team context, as well as subgroups or one-on-one interactions:
- Four-Part “I” Statements
- S-P-N-S Framework
- Functional Subgrouping
The approximate completion time is 111 minutes.
The course also includes an Action Guide, a printable .pdf document featuring key highlights and takeaways from this tool—an easy-to-use reference to keep at your fingertips.
We look forward to you engaging with us and applying this powerful tool for challenging conversations in your own life.